Returns, Refunds, and Exchanges

How To Return An Item

If you are unhappy with the quality of your order: notify us for a return, refund or exchange.

1. Please email to request a refund.

2. Mail your returned item to:

HolsterBuilder LLC. 152 Tewning Road Unit D Williamsburg Va, 23188 USA

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

On custom imaging we will still work with you to make you happy however sometimes a full refund can not be given because of the quality of your image infused into the holster.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.


If you are unhappy with your product we will make it right by offering an exchange of a different product of equal or lesser value.