FAQ

What are the “Sold By” products? 

When you see products on our website marked as “Sold By” that means that this product is sold by a vendor within our marketplace. It is important to note that items sold under the marketplace will be shipped by a vendor from another location other than HolsterBuilder.

What is the Points and Rewards Program? 

All registered users are automatically given FREE access to our “Points & Rewards Program”.

Registered Customers earn 1 point for every $1 spent. These points can be redeemed for a reward discount of $20 off when you earn 1 thousand points. 

* Please note that Points must be redeemed within 180 days, after which they will expire. 

How can I contact you? 

Contact Information: 

  • Phone: (757) 206-1495
  • Email: info@holsterbuilder.com 

Do you guarantee your products? 

At HolsterBuilder we hold customer service as our number #1 priority. Though we can not guarantee our products for life we know what it means to keep our customers happy and will work with you as best as we can to make sure you are happy with the product. If you are unsatisfied with the product we will try to replace it or if need be refund your money upon return of merchandise. When you are happy we are happy. 

What are your Shipping Rates? 

The shipping rates differ from vendor to vendor, but all vendor rates can be found on their product pages under the dropdown titled: "Delivery ".


What if I can’t find a product I am looking for in your shop?

Simply 'Request the Product' you are looking for using the form and we will do our best to carry it.