Most orders ship within 2-3 business days.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information which can be located on your PayPal receipt.
Shipping RatesDOMESTIC Shipping Information:
- FREE USPS Priority SHIPPING within the USA on all orders over $65.
- $7.95 flat rate within the USA on orders under $65.
- Most orders ship within 2-3 business days.
INTERNATIONAL Shipping Instructions:
- Go through the checkout process for your order.
- Use our address in the shipping address form.
Address: 106 Londonderry Ln.
State: Virginia (VA)
Zip Code: 23188
- Add your own shipping address into the "Notes" section. If you want the shipping expedited, please indicate this in the "Notes" section or else the cheapest method will be selected as default.
- Pay for the order.
* We will then send a separate invoice for the estimated shipping charge usually within one business day. Once paid the shipment will depart to your country of origin. If the shipping charge is too expensive just let us know and a full refund will be given for the product purchased.
Returns, Refunds and Exchanges
How To Return An Item
If you are unhappy with the quality of your order: notify us for a return, refund or exchange.
1. Please email firstname.lastname@example.org to request a refund.
2. Mail your returned item to:
Holster Builder LLC.
106 Londonderry Ln
Williamsburg Va, 23188
3. Include in your package a signed letter stating the reason for your return and the original receipt.
On custom imaging we will still work with you to make you happy however sometimes a full refund can not be given because of the quality of your image infused into the holster.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
If you are unhappy with your product we will make it right by offering a exchange of a different product of equal or lesser value.